Privacy Policy
Last updated: January 2025
Overview
Oleum AI ("Oleum," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our business intelligence platform.
Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and billing information.
Usage Data
We collect information about how you interact with our service, including queries you make, features you use, and performance metrics.
Connected Data Sources
When you connect data sources, we access your data only to process your queries. We do not store your underlying business data beyond what's necessary to provide the service.
How We Use Your Information
- To provide and maintain our service
- To process your queries and generate insights
- To communicate with you about your account and updates
- To improve our product and develop new features
- To ensure security and prevent fraud
Data Retention
We retain your account information for as long as your account is active. Query logs and usage data are retained for 90 days. You can request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. You may also have the right to opt out of certain data processing activities. To exercise these rights, contact us at privacy@oleum.pro.
Third-Party Services
We use third-party services for hosting, analytics, and payment processing. These providers are bound by contractual obligations to protect your data and only use it as directed by us.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through the service.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at privacy@oleum.pro.